Director of Customer success and experience
Microsoft
Language Spoken:
English, French, Portuguese
"Manuela is a trilingual and multicultural technology global director who brings over 24 years of experience in the technology services industry selling, delivering, and managing digital transformations from start-ups to DOW/NASDAQ/FTSE organisations from $500K to $5BN contracts, with a particular interest in tech for good.
She is a humanist, authentic and agile leader who has led both global and local teams and is an expert in building successful partnerships with clients, with a keen passion for fixing troubled relationships and develop adequate end to end customer experiences.
Manuela is also a passionate advocate who regularly speaks and writes on Customer experience, diversity, inclusion, mental health, women in tech and human rights. She has experience in creating, running and expanding employee networks and building alliances around these themes from customers to embassies"
