Patricia Ribeiro shares her journey of training in design and technology, highlighting her evolution in the area of continuous improvement and artificial intelligence.
Highlights
🎓 Patricia studied communication design, but fell in love with technology.
📞 She started her career in a contact center, sparking an interest in technology.
💻 Worked with IT teams, focusing on continuous improvements.
🌐 Currently, Patricia works as a consultant, identifying solutions for various clients.
🤖 Integrates artificial intelligence to optimise processes.
💪 She faced challenges due to a lack of formal training, but became self-taught.
👩💻 Encourages women to enter the technology field, overcoming stereotypes.
Key Insights
🎯 Patricia's journey shows how interests can change and lead to new opportunities, highlighting the importance of curiosity and adaptation.
🤝 Building networks and having the support of mentors are essential for women in technology, helping to overcome barriers and prejudices.
📚The lack of formal training does not preclude success; self-learning is essential to stay current in a rapidly evolving field.
💡 The use of artificial intelligence and digital solutions is vital to optimise processes and create value in customer service.
🌍The female presence in technology is growing, but there is still a way to go to eliminate gender biases and stigmas.
🔄 The rapid evolution of technology, especially in AI, brings constant challenges, requiring professionals to stay informed and flexible.
🛠️ Data analysis skills are crucial for success in the technology sector, where decisions are increasingly based on data.